FAQs

Yes, Accendo Markets Ltd is Authorised and Regulated by the Financial Services Authority (FSA) No. 475285
Accendo Markets Ltd Registered in England and Wales No. 6417051

Your funds are protected under the Financial Services Compensation Scheme which is a “statutory fund of last resort” set up under the Financial Services and Markets Act 2000 to compensate customers of “authorised financial services firms” in the event of their insolvency. You are covered for 100% of the first £50,000 per person per firm. Your funds are also held in a segregated account, which means that your money is held separately from that of the firm’s.

Our offices are located at 64 London Wall, London EC2M 5TP

Yes, we encourage clients to visit the office. You can make an appointment by calling us on 020 3051 7461

At Accendo Markets we pride ourselves on educating you on the mechanics of CFDs and Spread Bets to allow you to decide whether they are the right trading tools for you. Our research and trading teams are here to support, educate and inform you, with the goal of making you a competent trader. Remember, CFDs are high risk investments which are not suitable for all investors. If you are in any doubt you should seek professional advice. It is important that you fully understand the risks involved before making a decision to enter into a trading relationship with us.

Our research and trading teams are here to support you and help improve your trading performance. By using the award-winning PureDeal and L2 Dealer platforms you can benefit from fast execution and reliability, which are essential for accurate trading. The PureDeal and L2 Dealer platforms have been specially designed to provide you with a streamlined experience, and to aid your CFD trading with exceptional tools, speed and security. Remember, CFDs are high risk investments, which are not suitable for all investors. It is important that you fully understand the risks involved before making a decision to enter into a trading relationship with us.

No, we do not offer advice but we do provide fully actionable trading ideas and financial spread betting tips. However, these are there for you to make your own decisions and we do not consider whether they are suitable for your circumstances. If you are in any doubt about investing, you should consult an independent financial adviser.

If you’d like to hone your trading skills, our research can help teach you how to trade more effectively.

Part of our duty to you is to ensure that you are fully comfortable with our platforms. We will talk you through the platform until you are completely comfortable.

Access to dealers and back office is available 24/7. During UK market hours you can speak to your dedicated trader.

Accendo Markets was established in 2007.

We have no minimum account size although trading costs would make it difficult to trade with very small amounts.

We do not charge for holding an account with us, and there is no obligation to trade.

Our research and trade ideas are available by subscription for an annual fee of £1999. For active trading clients, our research and trade ideas are provided as standard at no extra charge.

This refers to you, the client choosing and placing trades based upon your own opinion, whether by your own platform, or by ringing in to us and having the order executed by our traders (no extra charge).

Where clients wish to become better informed about trading/technical analysis/markets etc, we can accommodate 1-to-1 sessions over the phone or in the office.

You can apply for a CFD account by clicking here. If you wish to open a spreadbetting or Forex trading account, please click here.

It can vary. However, accounts can be open, funded and ready to trade within a couple of hours.

Yes, your existing positions will be closed and reopened at the current price from your current spread betting or CFD provider into your new Accendo Markets account.

If you have access to the internet you can use the web–based platforms. If you are using your own laptop you can use the L2 Dealer platform.

If you are using your smartphone you can use apps to trade.

Of course, you can always call us to place a trade for you.

You can open an account from many countries across the world, although our services are not targeted at anybody outside the UK. We are unable to accept applications for those based in the USA.

We offer both web based and downloadable trading platforms. The more comprehensive platforms require a simple software download.

As soon as your account is open and funded.

We can monitor your account on request. If you’d like price alerts or news as it happens, your trader will endeavour to accommodate.

We offer demo accounts for CFDs, Spreadbetting and Forex.

Over the phone by debit or credit card or online via our web based trading platform.

You can do this 24 hours a day. There is a facility to deposit and withdraw funds on your trading account via the platform. You can also call your trader to request this.