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Privacy Policy

This privacy policy sets out how Accendo Markets uses and protects any information that you give us when you use this website, or when we collect information from you by other means (for example, when you apply to open an account with Accendo Markets).

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, when applying for an account or by any other means of contact with Accendo Markets, it will only be used in accordance with this privacy statement.

Accendo Markets may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address and telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to your business with us, in-line with our regulatory obligations

What we do with the information we gather

We may require this information as part of our regulatory obligations, or to understand your needs and provide you with a better service. We may use the information for the following purposes:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • As a client or prospective client, we may use your information to contact you regarding our services. We may contact you from time to time by email, phone, fax or mail.
  • We may ask third parties to conduct market research or trials of new features and services, and ask them to run promotional campaigns for us.
  • Unless you have opted not to receive offers, we may use your information to send you offers by email or post from us and other carefully selected outside companies. We do not give, rent or sell your email address to any third party.
  • Should you wish to unsubscribe from one of our free emails at any time, instructions on how to do so are included in every email.  You can also send an email to [email protected], or contact us on 0203 051 7461 (9.00am – 5.00pm, Mon-Fri).
  • Any email you send to Accendo Markets Limited is completely confidential.  We will not add your name to our email list without your permission.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We also use third party cookies. These cookies are used by us and our business partners to serve you with advertisements when using certain websites. Some advertisements may be relevant to you and your interests. These cookies may also help us and our business partners regulate the advertisement you receive and measure the effectiveness of the advert. Even if we let our business partners place the cookies for advertising we do not identify you to those business partners. We also use these cookies for statistical purposes, to help us target our advertising effectively.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • You can request to be removed from our email list at any time by clicking the ‘opt-out’ at the end of every promotional email we send to you. We will endeavor to comply with your request as quickly as possible.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CFDs, spreadbetting and spot FX are leveraged products & can result in losses exceeding your initial deposit. They are not suitable for everyone, so please ensure that you understand the risks.
The value of shares can go down as well as up, so you could get back less than you invest.

Telephone calls and online chat conversations may be monitored and recorded for regulatory and training purposes.

* We provide these as underlying assets to CFDs and Spreadbets.

To view our policies and terms, please click here

This website is not intended for or directed at residents of the United States or any country outside the UK. It is not intended for use by or distribution to any person in any jurisdiction or country where its use or distribution would contravene any regulation or local law.
Prices on this page are delayed.

Like many websites, we use cookies for statistical purposes and to acquire information on general internet use. This helps ensure that you get the full benefit of our services, and enhances your browsing experience . For more details on the cookies we use, view our privacy policy under the heading 'How We Use Cookies'. By using this website, we'll assume that you're happy to receive all cookies from Accendo Markets.
Removing cookies may impede the operation of some parts of this website. For general information about cookies and how to remove them, please click here 

Accendo Markets Ltd - 1 Alie Street, London, E1 8DE (UK) Telephone: 020 3051 7461 - Accendo Markets Ltd. is Authorised and Regulated by the Financial Conduct Authority (FCA) No. 475285. Accendo Markets Ltd. Registered in England and Wales No. 6417051. © Copyright Accendo Markets Ltd 2015. All rights reserved.
EXCELLENT

4.83 Average

143 Reviews

Nick z

I like the updates on shares I trade. Updates from Bloomberg and Reuters plus industry updates and breaking news. I've had Matt Grice and James Abbott and found both to be excellent. I would like to continue a personal service with James. He understands how and which stocks I trade.

Posted 1 week ago

Steve O

Excellent, knowledgable broker interaction and communication, coupled with very good research and analysis.

Posted 2 weeks ago

William P

Being new to direct trading I needed help and was given all the time and advice that I needed to feel fully able to make decisions on what I wanted to invest in. I asked for and got exactly the type of info I required provided by Tom Cook, who I would recommend to anyone looking for help.

Posted 2 weeks ago

Mr. W

I have been dealing with accendo for the past 8 years my broker Amrit I find him very helpful when he is there lol and had many offers to change but will not do it Bill Roberts

Posted 3 weeks ago

Zoran N

Very good all round service! Timely market information. (charts + trends coverage ) On the ball accounts managers ,quickly available and alert . Part of my success owed to my personal manager Mr Sam Springet , than you.

Posted 3 weeks ago

Mr Brian C

Easy to deal with.....

Posted 1 month ago

Muhammed S

Accendo markets are great for trading cfds and their research is second to none! Aymen manages my account is extremely helpful and always keeps me updated on market info. Thanks again

Posted 1 month ago

Mr Buta B

Always available, whenever I call I get straight through to someone that can and will help. The staff are very knowledgeable, helpful and easy to talk to.

Posted 1 month ago

Stephen B

Aymen Azizi keeps an eye on what is happening in the market and informs me with timely relevancy, email call, and txt.

Posted 1 month ago

Mr. G

the web site is so easy to use and Aymen my point of contact provides exactly the right level of intervention

Posted 1 month ago

Jyotish G

Very good info and continuous support from Aymeb

Posted 1 month ago

Chander S

The personal service of my dedicated broker is excellent. I do get daily mails on market conditions and information of future ex dividend dates of Stock by accendo Market, which is helpful to make a decisions on buy or sell stock. the whole concepts helps in to play with some money, risks and rewards in this share Market world, which makes me happy if and when I make any money,

Posted 1 month ago

Dilip P

My account manager Aymen has provided unbiased professional advice since day one. He allows me to trade at my own pace and is not pushy at all unlike most other brokers. Aymen is an extremely valuable asset to his Company and I would highly recommend Aymen and Accendo Markets.

Posted 1 month ago

DAVID P

Having an individual on call to help me, as a complete novice gives me the confidence to try trades to see what happens. The platform is very easy to use.

Posted 2 months ago

Frith L

Whenever I have a query Accendo are always willing to help out with a patient answer. I especially mention Tom Robertson here whose valuable help has aided me in charting new waters. I really appreciated his call when a share of mine was doing well. Keep up the good work all.

Posted 4 months ago

John F

pleasant people who know what they are talking about and i have had much help and information from adam vettese who answers every one of my questions in format that i understand , a great company, i am very pleased.

Posted 4 months ago

Thomas J

They have an easy to understand the platform.The staff member who I deal with{Matt Grice}is on the ball and keeps me up to date with the latest news and information that is relevant to the share that I have an interest in.

Posted 4 months ago

Mr Edward J

Aymen, top man always available.

Posted 6 months ago

Neil B

I have not been with Accendo for some weeks !

Posted 7 months ago

Neil G

Just thought i would drop a line about the service from accendo,as a novice trader i need all the information i can get which sam was only to happy to supply me with.Hes always on hand with the latest news, a big thanks for that mate 5stars,the same can be said for the rest of the staff they have all the imformation you will ever need.If your a bit unsure about trading the market give them a ring you wont be dissapointed ,i really dont think you could find a better service,thanks again regards Neil.

Posted 7 months ago

Anonymous

Professional yet friendly support

Posted 7 months ago